Burst and frozen pipes
A pipe that freezes in a crawl space or an exterior wall can dump hundreds of gallons before anyone notices. We extract the water, open up what’s wet, and dry it before mold gets a start.
Water Damage Restoration · Middle Tennessee
Locally owned · Serving homes & businesses since 2010
Water damage restoration, 24/7
24/7 water damage response, extraction and drying for homes and businesses in Shelbyville and across Middle Tennessee. IICRC certified in water restoration and structural drying.
For active water damage, call. Online requests are not emergency dispatch.
Water damage pricing
What it costs
Emergency extraction is a flat call-out. Drying equipment is billed by the day and documented with moisture readings, which is what your insurance adjuster asks for.
$225Emergency extraction, from
$70/dayDehumidifier
$25/dayAir mover
If drywall, trim, paint or flooring need repair after drying, we tell you so you can call a contractor. We bill insurance directly when you have a claim.
Water damage in Middle Tennessee
Water gets into Middle Tennessee homes a few predictable ways
Spring storms that dump three inches in an afternoon. A January cold snap that freezes a pipe in the crawl space. A water heater that lets go at 2 a.m. A washer hose that finally splits. Around Shelbyville, Murfreesboro and Tullahoma, most of the water damage we see starts with one of these. The fix is the same every time: get the water out fast, dry the structure properly, and put the house back together. Alex’s crew does all three.
Common water emergencies we handle
Water heaters, washers and appliance leaks
A failed water heater or a split supply line soaks the floor and whatever is under it. We pull the water, dry the subfloor, and tell you what needs replacing.
Storm and flash flooding
Middle Tennessee storms overwhelm gutters, grading and sump pumps. We handle the extraction, the contaminated materials, and the drying.
Crawl spaces and basements
Standing water under the house means wet joists, insulation and mold. We find the moisture with meters, dry it with air movers and dehumidifiers, and confirm it’s dry before we leave.
Roof leaks and ceiling damage
Water that comes through the ceiling spreads inside the walls before it shows. We trace it, dry the wall cavity, and tell you if the drywall needs a contractor.
Toilet overflows and drain backups
Gray and black water needs proper handling, not a shop vac. We remove it, sanitize the area, and replace what can’t be saved.
Why water damage can’t wait
What happens if you wait
First hour
Water wicks into drywall, baseboards, subfloor and the padding under the carpet. Finishes start to swell.
First 24 hours
Drywall softens, wood swells, metal starts to rust, and the smell sets in. Furniture sitting in water stains the floor under it.
48 to 72 hours
Mold can start growing on wet drywall, insulation and framing. At that point it can become a remediation job, not just a drying job, and the cost goes up.
Before we arrive
Four things to do right now
You can limit the damage in the first ten minutes. Do these in order, and only what you can do safely.
- Shut off the water. The main valve is usually where the line enters the house: in the crawl space, a utility closet, next to the water heater, or at the meter by the street. Turn it clockwise.
- Kill the power to the wet area if you can reach the breaker without stepping in water. If the panel is in the water, leave it and call us.
- Take photos of everything before you move it. The standing water, the source, soaked furniture, the ceiling. Your adjuster will want them.
- Call (615) 796-3880 and tell us what happened. Don’t pull up carpet or set out box fans. The wrong drying pushes moisture into the walls.
What to expect01 02 03
What happens when you call
Call and describe the situation
Share your location, source of water if known, affected rooms and any safety concerns.
Assess the damage
Review affected areas, water conditions and the scope of work. Confirm what is included.
Extract and dry
Begin appropriate extraction and drying, then discuss progress and any additional work that may be needed.
Why people call Alex’s
Local, certified, and we finish the job
Local, 24/7
Based in Unionville, minutes from Shelbyville. Call any hour and you get a person and an arrival time, not an answering service.
IICRC certified
Alex holds Water Damage Restoration (WRT) and Applied Structural Drying (ASD) certifications, the industry standard for this work.
Documented drying
Moisture readings and photos at the start, during, and at the end. You get the record for your claim, and proof the house is actually dry.
One crew, start to finish
Alex is a licensed Tennessee general contractor. The company that dries your house also does the drywall, trim, flooring and paint.
Insurance
We work with your insurance
Most homeowner policies cover sudden water damage like a burst pipe or an appliance failure. Groundwater flooding usually needs separate flood coverage. Either way, the claim goes smoother when the documentation is right, and that’s part of the job.
Not sure what your policy covers? Call us first. We’ve seen enough claims to tell you what to expect before you call your agent.
- Photos of the damage and the source before anything is moved
- Moisture readings logged from the first visit to the final dry-out
- An itemized invoice in the format adjusters expect
- We’ll talk to your adjuster directly if you want us to
Manchester, Tennessee
Drying equipment on a Manchester job
This project photo shows a dehumidifier and air mover set up during an emergency water-extraction job in Manchester. Equipment selection and drying time depend on the affected materials and moisture conditions.
A photo shows the work in progress; moisture checks are needed to assess drying. Call us to discuss the next steps for your property.
Work across Middle Tennessee
Recent water jobs
These examples come from completed service records. Customer names, addresses and private details are not shared.
Manchester: extraction and drying equipment
A completed apartment-property job included emergency water extraction, a dehumidifier and large air movers. The work brought water removal and drying equipment together in one service plan.
Shelbyville: emergency water extraction
A completed Shelbyville job included emergency water extraction. The response and work required for your property will depend on the source, affected materials and conditions.
What your property needs comes first
Call with your city and what happened. We confirm availability, assess the affected areas and explain the next steps. If floors or walls need rebuilding after drying, we tell you so you can call a contractor.
Questions, answered
Questions people ask us
Are you available 24/7?
We operate 24/7 for emergency water leaks and water damage. Call (615) 796-3880 to confirm current response availability for your address; arrival times depend on conditions and demand.
What should I do first?
Keep people and pets away from affected areas, especially near electrical equipment, sewage or unstable ceilings. Do not enter standing water. If there is immediate danger, contact emergency services. Call the team from a safe location.
Can I use the online form in an emergency?
For active water damage, call instead of waiting for an online reply. The Jobber form is available for non-urgent project inquiries.
How long will drying take?
The affected materials, extent of water and site conditions determine the timeline. The team can discuss expectations after assessing the property.
Will insurance pay for the work?
Coverage and claim decisions depend on your policy and insurer. Contact your insurer directly and ask the team what documentation can be provided.
How much does water damage restoration cost?
Emergency extraction starts at $225. Drying equipment is billed by the day, about $70 per day for a dehumidifier and $25 per day for each air mover, and we document moisture readings for your insurance adjuster. If repairs are needed after drying, we tell you so you can call a contractor, and we bill insurance directly when you have a claim.
Close to home
Where we work
We come to homes and businesses in Shelbyville, Murfreesboro, Tullahoma, Franklin, Brentwood, Nashville, Spring Hill, Nolensville, Smyrna, Manchester, Lewisburg, Columbia, Lynchburg, Bell Buckle, Wartrace, Unionville, Christiana, La Vergne, Normandy, Rockvale, Lascassas, Walter Hill, Eagleville, Barfield, Blackman, Almaville, Readyville, Estill Springs, Winchester, Decherd, Hillsboro, Belvidere, Beechgrove, Mulberry, Tennessee. Share your city or ZIP code to confirm scheduling. For water leaks and water damage, call our 24/7 emergency line; the team confirms arrival time for your location.
After extraction and drying, we can clean the carpet and re-stretch any that came loose. Read customer reviews.
Not an emergency?
Request a visit for a leak that’s already stopped
If the water is off and nothing is actively flooding, use this form and we’ll get back to you with a time. Active water? Skip the form and call (615) 796-3880.
Call for water damage help
Water in the house? Call now
Tell us your location, what happened and which areas are affected.