professional water damage restoration service

available 24/7 when you need us


  • Appliance Failure
  • Pipe Break
  • Foundation Failure
  • Toilet Overflows
  • HVAC System
  • Flooded Basements
  • Sewage Backup
  • Storm Damage
  • Sump Pump Failure
  • Septic System Failures

water damage repair - when to call a pro

When you have water damage in your home or business, it can be very unpredictable. Water moves and hides in places that you would least suspect. It is vitally important that when you discover you need water damage cleanup. To call a qualified water damage company quickly.

Safety is the most vital part of any water damage situation. We recommend you to stay out of the area, especially if there is a significant amount of water present and if water has the ceilings to collapse.

For fresh water damage scenarios like a pipe break, we recommend you to turn off any valves to stop the flow of water. This could include the need to turn off your main water valve to make that happen. If you unaware of how to do this, we can help and/or recommend an experienced and qualified plumber. Figuring out the water source helps us to write a water damage scope of work and protocol. We can help with all types of water damage such as fresh, gray and sewage. We refer to these types of water damage as category 1, 2, and 3.

The first thing our water damage team will do is evaluate what is needed for the water damage repair. This includes safety aspects and where the water has traveled. We have specialized water damage moisture meters that allow us to detect hidden moisture. Once we have a scope of work done we will discuss it with you and answer any questions you might have.

Part of the water damage process is moving contents from the affected area to a non-effected area. In some situations, this might require the need to rent temporary storage for both damaged and undamaged items. For any water damaged items, we will take photos and inventory for you and your insurance company. In some cases, the items can be cleaned and restored.


We have a variety of tools to extract water including our truck mounted machines. Removing bulk or standing water helps the water restoration process go more quickly and helps to prevent secondary water damage. Water can travel very quickly and the smallest amount of water can cause a lot of damage. Removing the bulk water helps to prevent this and lessens the chance of a mold or mildew issue too.

Following the bulk water extraction we being the cleaning process and install professional water damage drying equipment in the affected areas. We use commercial dehumidifiers and other industrial equipment to remove moisture that water extraction can’t remove. This includes moisture in building materials such as wood, drywall, padding and carpet.

For situations such as sewage backup cleanup, sump pump failure, and rain water intrusion we may need to clean and sanitize concrete and wood framing if they’ve been affected by that type of water. Flood water cleanup is often considered category 3 or black water. We use EPA registered cleaning agents that will ensure the area is clean and sanitary.